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PRIVACY POLICY

Protecting privacy of partners, customers, users, visitors and any other individual or entity that interacts with us or our website (i.e.: employers and candidates) is a priority for ZENOTALENT (“we”, “us”, “our”) and one of our main objectives. ZENOTALENT value the information you have provided us, and we will process it with the goal of making any talent management activity as smooth and safe as possible. By reading this clause, the data subject confirms awareness of the destination and use of the personal data collected.

 

ZENOTALENT will make sure that the information provided to us or obtained through various channels (including website, e-mails, conversations, meetings, or by any other means) will only be used for the purposes stated in this policy.

 

The objective of this Privacy Policy is to inform you about the types of personal data ZENOTALENT collect from candidates, the purposes for which they are used and the ways in which they are processed, as well as to comply with the transparency requirement established by the General Data Protection Regulation (EU) 2016/679 (hereinafter, the “GDPR”) and the national regulations implementing the GDPR.

 

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What type of information do we collect?

ZENOTALENT receive, collect and store any information you enter on our website or provide us in any other way (e.g.: curriculum vitae, hereinafter “CV”). In addition, ZENOTALENT collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. ZENOTALENT may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. ZENOTALENT also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

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How do we collect information?

When you conduct a transaction on our website, as part of the process, ZENOTALENT collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated in this Privacy Policy.

 

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Why do we collect personal information?

ZENOTALENT collect Non-personal and Personal Information for the following legitimate business purposes:

  • To provide and operate our services;

  • To allow us to send your CV and other information for general purposes, to apply for specific purposes or to subscribe to job alerts;

  • To find the right appropriate job offers that are best suited to your profile, and sending your personal information to our clients to apply for those jobs;

  • To keep you informed about career opportunities;

  • To keep a business relationship;

  • To provide our users with ongoing customer assistance and technical support;

  • To provide additional services by sharing your personal information with trusted third parties;

  • To be able to contact our site visitors and users with general or personalized service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our trusted business partners may use to provide and improve our respective services; 

  • To comply with any applicable laws and regulations.

  • ZENOTALENT may process, according to the local regulations, some sensitive data (known as “special categories of personal data” in the GDPR) whenever you include such data in the information you send us, for instance, if you include details about your health status or religion in your CV. ZENOTALENT may also be required to perform a criminal record check regarding your data in the countries where the law allows or requires these checks. ZENOTALENT will restrict the use and disclosure of such confidential data outside the legal limits or requirements.

 

Following GDPR, ZENOTALENT process the personal information of our clients and candidates based on the following points:

  • When necessary for the execution or performance of a contract – In order to fulfil the obligations that ZENOTALENT accept when providing you a service, or to take the measures you may request from us in order to sign a contract with us, it will be necessary for us to process your personal data.

  • When necessary to fulfil a legal obligation – We are bound by certain legal requirements which may require us to process your personal data. A legal obligation may also exist for us to disclose your personal data to a regulatory body or to law enforcement.

  • When necessary for the purposes of a legitimate interest – We –or a third party– will need to process your personal data for the purposes of our legitimate interest (or the legitimate interest of a third party) whenever we have clearly stated that such interest is not overridden by your rights and freedoms, including your right to personal data protection. Our legitimate interest includes answering to orders and requests from you or from third parties, optimizing the website’s performance and the customers’ experience, offering you information about our products and services and making sure that our operations are carried out in an adequate and efficient manner.

  • Consent – Under some circumstances, we may ask for your consent to process your personal data in a specific manner.

 

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How do we store, use, share and disclose personal information?

www.zeno-talent.com is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by zenotalent adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

Note that since the internet is a worldwide environment, its use to collect and process personal data necessarily requires the data to be transferred internationally. Unfortunately, the security of any data transfer conducted through the internet cannot be guaranteed to be absolutely safe. While the measurements mentioned above are meant to prevent leaks and data breach, we cannot guarantee the safety of your data when they have been transmitted to our website through third-party networks. The risk of any transmission will be assumed by you.

 

 

Any kind of data (e.g.: text, pictures, address, diplomas, etc.) related to open or specific job applications, shared by you to ZENOTALENT via email, CV or any other means may be shared with third parties like employers, companies and organizations with the solely purpose of the talent sourcing activity, which is to process and facilitate the job application in a smooth and safe manner, for the good interests of the subject. Within this above mentioned context, ZENOTALENT is collecting and storing candidate's information in Application Tracking Systems (ATS), which are software tools that allow processing job applications in an integrated and efficient manner (e.g.: SmartRecruiters, Breezy HR Inc., Google Workspace, etc.). 

 

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Any kind of personal information disclosed by you to ZENOTALENT in any of the coaching services we offer will remain private and will not be disclosed to anybody unless requested up front in written form from ZENOTALENT to the subject.

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For how long do we store personal information?

The period during which ZENOTALENT may keep or store your personal information will vary depending on the services we provide to you and the time during which you require those services. Since ZENOTALENT generally deal with candidates by procuring them job opportunities throughout their career, the purpose of the data storage is generally ongoing. ZENOTALENT regularly carry out cleaning and updating tasks regarding our candidates’ data in order to ensure that the data in our possession are accurate and that we do not store them for longer than necessary.

 

ZENOTALENT contractual terms with employers stipulate that they must hold the candidate data (such as CV) for the purposes of the specific job they are applying to and, being data controllers themselves, they must notify the candidates if they intend to keep or use the data for other purposes.

 

Unless notified otherwise, ZENOTALENT understand that your data have not changed, that you undertake to communicate to us any change and that we have your consent to use them for the stated purposes.

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How do we communicate with our site visitors and users?

ZENOTALENT may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement ZENOTALENT may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

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How can site visitors and users withdraw their consent?

You have a series of rights regarding your personal information in our possession. ZENOTALENT hereby inform you how to exercise them, with the condition that you submit the proof of identity required to process your request. Your rights only apply to personal information that you have previously provided to us and that we process using automated means.

 

To exercise any of the following rights, please contact us at info@zeno-talent.com. In case ZENOTALENT is unable to comply with any request regarding your rights, we will offer an explanation. While we have no objection against the submission of any such requests, ZENOTALENT cannot guarantee the technical compatibility with the systems of other organisations. We also can not comply with requests regarding the personal information of third parties without their consent.

 

  • Right of access: You have the right to request, at any point in time, a copy of the personal information we store about you. When we have valid reasons and the GDPR allows it, we may deny your request for a copy of your personal information, or particular parts of your request. If we deny your request or any of its parts, we will inform you about the reasons.

 

  • Right to rectification or completion: If the personal information we have about you is not accurate, is not updated or is incomplete, you have the right to have such data rectified, updated or completed. You may notify us by contacting us at info@zeno-talent.com

 

  • Right to deletion: Under some circumstances, you have the right to request the deletion of certain personal information we may have about you, for instance, if the information is no longer necessary for the purposes for which it was collected or processed or if it was processed based on your consent and there are not other legal grounds for the data processing.

 

  • Right to object and to restriction of processing: Under some circumstances, you have the right to object to the processing of your personal data. You also have the right to object to the use of your personal information for purposes of direct marketing. You may also have the right to restrict the use of your personal information, for example, in cases where you have called into question the accuracy of the information and while we are reviewing the matter.

 

  • Right to data portability: In certain cases, you have the right to receive any personal information that we keep about you in a structured, commonly used and machine-readable format. You may request that information to be sent to you or directly to a third-party organisation.

 

As far as your personal data is being processed based on your consent, you may withdraw such consent at any moment in time. In such a case, please contact us at info@zeno-talent.com.

 

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How do we use cookies and other tracking tools?

Click here to view which cookies are stored on your computer when you visit www.zeno-talent.com. 

 

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Traffic diverted to other websites

Please note that, if you click any banner-type advertisement in ZENOTALENT website, your browser may access a third-party website, where the data protection practices will be different than our own. ZENOTALENT are not responsible for or have any control over, any information sent to these third parties or collected by them, and it is your responsibility to review their privacy policies.

 

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Equal opportunity

ZENOTALENT have an equal opportunity policy in place and are committed to diversity. This means that every candidate for a job, any attendant to a coaching season or any user of our services, as well as the employers, will be treated fairly and we will not discriminate against anyone by reason of gender, marital status, race, ethnicity, skin colour, nationality, country of origin, disability, sexual orientation, religion or age.

 

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Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

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Complaints

If you do not agree with the way we use your personal information, you may contact us at info@zeno-talent.com. You also have the right to lodge a complaint with the relevant supervisory authority if you deem it appropriate.

 

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Questions and contact information

If you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@zeno-talent.com.

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